Our products are created by experienced artisans who select their fabrics with care and test them to make sure that they meet the highest standards of quality. Alexander McQueen fabrics are made according to traditional textile manufacturing methods using yarns of the highest quality and special finishing techniques that give the product a unique appearance. A unique characteristic of natural, dyed and printed fabrics is that they have low resistance to rubbing, either when wet or dry. To preserve the natural qualities and characteristics of your items over time, it is therefore important to observe the following precautions during use:
- Avoid contact with water, oily substances, perfumes, make-up and pale-colored items of clothing.
- Avoid exposing the products to direct sources of light and heat or damp environments.
- If your handbag or leather item comes into contact with water, do not rub the surface. Absorb the moisture by dabbing the product with a soft cloth in a natural
color instead.
- Do not use care products that are not designed for your item, such as shoe polish, trichloroethylene, oils, stain removers, alcohol or solvents.
- Do not rub the article against rough
or abrasive surfaces.
- If the article becomes dirty, consult a specialist or contact the store in which you purchased the product for assistance.
- Pale-colored handbags, particularly those that are white or beige, are extremely sensitive to light, dust and staining. It is very difficult to restore them to their original condition should they suffer damage owing to any of these factors.
- To help your handbag keep its shape, fill it with tissue paper when not in use and store it upright in its flannel. Do not store it in a plastic or nylon bag.
Alexander McQueen articles can be created using natural materials in combination with synthetic materials. It is important to follow the advice given above for synthetic materials too. Our staff is always at your disposal should you need further information or assistance.
Our products are created by experienced artisans using materials which are carefully selected and tested to ensure they meet the highest standards of quality. Embroidered items, rhinestones or other decorations, applied with a range of techniques, are extremely precious and delicate, and must be protected against damage when worn. Any small variations or unevenness in the design are characteristics of the craftsmanship of the sewing and should be considered an asset. Instructions on how to use our item appropriately are given below:
- Avoid prolonged exposure to sunlight.
- Do not leave the product close to sources of hot and/or cold air.
- Do not use alcohol, acetone and/or corrosive substances.
- Avoid rubbing or abrasion against surfaces in general and against clothing in particular, because contact causes the embroidery and clothing threads to break.
- To keep the shape of the bag or footwear intact, we recommend filling it with tissue paper when not in use and storing it in its flannel case (avoiding plastic and nylon), or store the item in its box. Our staff is always at your disposal should you need further information or assistance.

专属服务