Caring For Your Bags
At McQueen, every bag reflects expert craftsmanship, precision and heritage. Our craftspeople select only the finest materials, each tested to meet the highest standards of quality. Each creation is unique, authentically demonstrating the excellence of our skilled leather artisans.
To preserve the beauty and integrity of your McQueen bag over time, we invite you to follow our care guidelines tailored to each material.
Use and protection
- Keep your bag away from water, oils, fragrance and makeup.
- Keep the item away from direct sunlight, humidity and extreme weather conditions.
- Avoid contact with pale-coloured items or with dark-coloured materials to prevent any colour transfer.
- Pale-coloured fabrics, especially white and beige, are particularly sensitive to light, dust and stains. Once damaged, these can be difficult to restore to their original condition.
- Avoid prolonged pressure or friction with rough or abrasive surfaces.
Care
- If your handbag or leather item comes into contact with water, gently dab with a soft, natural-coloured cloth. Do not rub the surface.
- Do not apply care products that are not specifically recommended for your item, such as shoe polish, trichloroethylene, oils, stain removers, alcohol or solvents.
Storage
- To preserve the product, store it vertically in its original case in a cool, dry place, with tissue paper inside to help maintain its shape.
Support
For thorough cleaning, maintenance or repair work, please contact a McQueen store or McQueen Client Services.
Each natural leather used in our collections is chosen with intention. The use of natural leathers means that variations in colour tone, veins, wrinkles and irregularities in the grain may be visible on the surface. These characteristics are natural features of the leather, demonstrating its quality and character, and are to be expected. Natural materials are finished with minimal use of substances that could alter their final appearance.
Suede and nubuck leather are characterised by a silky texture and velvety feel. The finishing naturally gives the surface nap greater colour depth, creating subtle variations and two-tone effects. A slight release of dust or colour, as well as tracking marks, should be considered characteristics of the material.
Leathers like patent, fluorescent colours, foils, sequins, beads, glitter, crackled effects, ink jet prints, screen prints, and raised and embossed prints are, by their nature, susceptible to abrasion and exposure to light over time. Special treatments, like burnished effects, airbrushed sprays, washed effects, hand-applied finishes and other manual treatments, as well as vegetable tanning, age naturally, may feature variations and irregularities in the surface and are susceptible to light exposure.
High-quality fabrics crafted with traditional techniques and special finishes have a unique appearance.
Natural fabrics, dyed and printed fabrics, raffia, denim and woven fibres are delicate by nature and, to preserve their beauty, avoiding intense rubbing (whether dry or wet) is recommended.
Some items may also combine natural and synthetic materials; the same care instructions apply to all components to preserve their appearance over time.
These leathers are naturally unique and may feature subtle variations in colour, markings and scales, small surface irregularities and changes in the direction of the nap. Finished with minimal treatment to highlight their natural beauty, they are very sensitive to abrasion and may develop shading, discolouration or slight shedding in areas prone to greater rubbing and pulling. These natural changes are part of the authenticity and distinctive character of the material.
Bags with embroidery, rhinestones, or intricate applications require delicate handling. Rhinestones, beads and threadwork are individually applied, creating pieces that are both unique and fragile. Slight asymmetries and variations reflect the product's excellence and authenticity.
Essential care guidelines for embroidery and appliqués:
Use and protection
- Avoid contact with rough surfaces and textured garments.
- Do not expose the item to alcohol, acetone or other corrosive substances.
- Avoid prolonged exposure to heat, cold, or humidity.
Care
- If metal components lose their shine, do not rub them with rough or abrasive materials.
Storage
-Store the item carefully in the original box or packaging, with tissue paper inside the item to help retain its shape.
Support
For thorough cleaning, maintenance or repair work, please contact a McQueen boutique or McQueen Client Services.
Further Support
Should you require further guidance or personal aftercare advice, our Client Service team is at your disposal.
